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New support ticket
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How can I place orders?
Billing & Payment
Charging your customer account
Charging your customer account via Credit Card
How can I obtain a receipt about payments I have made as well as invoices?
Which URL do I use to login as a client?
I am not a company. Can I place orders being an individual?
What is the cost of my order?
How do I place an order
How do you process my order?
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Self-Service Marketplace: Surveys
How can I reopen my unfinished survey?
How do I exclude or invite former participants in my new order?
Gathering Clickworker IDs: Why and How?
How can I pay a bonus to participants?
How can I determine who is allowed to participate in my survey?
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Self-Service Marketplace: Text creations
How can I be sure that the texts I receive do not violate someone’s copyrights?
How can I assure that the results meet my requirements?
How do I receive the text results of my order?
What do I do if I am not satisfied with the text results?
Help with API processes
Managed Service (Individual Setup)
What is the order procedure?
What preliminary information is needed for an offer?
How is quality ensured?
How do I receive the results?
How great is the risk that the results do not meet my expectations?
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How to guides
Create Text Orders
Create Survey Orders
Create Sentiment Orders