Marketplace Support

What happens if my order has not been finished completely before it reached the expiration date or before I finished it manually? No worries: Our system...

If your order ends due to the expiration date you set or because you finished it early, it can happen that not all results were achieved yet. In this ca...

Is your survey order not finished to a 100% but was prematurely terminated (due to the expiration date or by you), you cannot reopen, but easily clone it. T...

If you received unusable results that you need to be rejected, please contact us and we will check your order. For us to identify these participants on our ...