Marketplace Support
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Customer FAQ
Placing orders
1
How can I place orders?
Billing & Payment
3
Charging your customer account
Charging your customer account via Credit Card
How can I obtain a receipt about payments I have made as well as invoices?
Self-Service Marketplace
7
Which URL do I use to login as a client?
I am not a company. Can I place orders being an individual?
What is the cost of my order?
How do I place an order
How do you process my order?
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Self-Service Marketplace: Surveys
4
How can I determine who is allowed to participate in my survey?
Gathering Clickworker IDs: Why and How?
Building teams for Allow-& Blocklists
How can I pay a bonus to participants?
Self-Service Marketplace: Text creations
4
How can I be sure that the texts I receive do not violate someone’s copyrights?
How can I assure that the results meet my requirements?
How do I receive the text results of my order?
What do I do if I am not satisfied with the text results?
API Integration
1
Help with API processes
Managed Service (Individual Setup)
7
What is the order procedure?
What preliminary information is needed for an offer?
How is quality ensured?
How do I receive the results?
How great is the risk that the results do not meet my expectations?
View all 7