Marketplace Support

Placing orders 1

• How can I place orders?

Billing & Payment 3

• Charging your customer account
• Charging your customer account via Credit Card
• How can I obtain a receipt about payments I have made as well as invoices?

Self-Service Marketplace 7

• Which URL do I use to login as a client?
• I am not a company. Can I place orders being an individual?
• What is the cost of my order?
• How do I place an order
• How do you process my order?

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Self-Service Marketplace: Surveys 7

• How can I reopen my order?
• How do I exclude or invite former participants in my new order?
• Gathering Clickworker IDs: Why and How?
• How can I pay a bonus to participants?
• How can I determine who is allowed to participate in my survey?

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Self-Service Marketplace: Text creations 4

• How can I be sure that the texts I receive do not violate someone’s copyrights?
• How can I assure that the results meet my requirements?
• How do I receive the text results of my order?
• What do I do if I am not satisfied with the text results?

API Integration 1

• Help with API processes

Managed Service (Individual Setup) 7

• What is the order procedure?
• What preliminary information is needed for an offer?
• How is quality ensured?
• How do I receive the results?
• How great is the risk that the results do not meet my expectations?

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