Marketplace Support

Self-Service Marketplace 10

• Can I stop a running order?
• Which URL do I use to login as a client?
• Why can't I submit my order?
• How can I place orders?
• I am not a company. Can I place orders being an individual?

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Self-Service Marketplace – Billing & Payment 7

• How do I get a refund of my account balance?
• Receipts and Invoices
• Charging your customer account
• Charging your customer account via Credit Card
• I cannot pay via Prepay

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Surveys on our Self-Service Marketplace: 8

• How can I determine who is allowed to participate in my survey?
• How can I pay a bonus to participants?
• Gathering Clickworker IDs: Why and How?
• Can I add more participants to a running order?
• Can I change payment in a running order?

View all 8

Managed Service (Individual Setup) 7

• What is the order procedure?
• What preliminary information is needed for an offer?
• How is quality ensured?
• How do I receive the results?
• How great is the risk that the results do not meet my expectations?

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Text creations on our Self-Service Marketplace 4

• How can I assure that the results meet my requirements?
• How can I be sure that the texts I receive do not violate someone’s copyrights?
• How do I receive the text results of my order?
• What if I am not satisfied with the text results?

API Integration 1

• Help with API processes