Marketplace Support

If you need to change your order that you already submitted (state: confirmed) or that is already running (state: online), you can stop your order with the ...

If you want to place orders as a client with us, please register through our site Registration.  With your password you can then login directly to...

If you cannot click the button to submit your order, you have either not charged your account or your account creation is not complete yet. Your account...

There are two ways to run your project with us: If your project fits to our services of text creations, surveys and sentiment analysis, you can best use...

Yes. Simply enter your first and last name as your company name under the menu item “Contact Details”.

The specific price of your order will be displayed in the order form of our Self Service Marketplace when you create the order. Before submitting it, you ca...

Through our Self-Service Marketplace you will receive access to the knowhow and support of over 2.8 Million Clickworkers worldwide You can select on our ma...

After receiving your order, there might be a short waiting time since we check every order before publishing it on our platform. However, if we receive your...

The processing time can vary greatly depending on the settings in your order:  For the most part, short texts are usually completed within just a few days...

If your order ends due to the expiration date you set or because you finished it early, it can happen that not all results were achieved yet. In this ca...